Returns Policy

Customers of The Yarn Patch may be confident that any products they purchase are high quality, direct from the manufacturer, and have not been exposed to any odors, pet dander, allergens, or smoke. To maintain this quality, while treating all customers equally and fairly, please understand that we cannot accept returns or exchanges on yarn, needles, patterns or fiber. If your order was shipped with incorrect contents or items were defective, we sincerely apologize for the inconvenience. Please call or email us within 14 days of package delivery and we will make it right. No returns or exchanges after 14 days. No returns or exchanges on yarn, needles, patterns or fiber.